Important Contacts

Last updated: September 2025

Prefectural Advisor

Recently a new CIR has taken on the mantle of being the Hyogo PA. Please see below for her contact details.

Anna Schnell
Email: hyogo.pa@gmail.com

Hyogo International Association
1-5-1, Wakinohama Kaigan-dori,
Chuo-ku, Kobe-shi, Hyogo-ken
〒651-0073

〒651-0073
兵庫県神戸市中央区 脇浜海岸通1丁目5-1
兵庫県国際交流協会

HIA Homepage

Living in Hyogo – a free resource provided by HIA

There is also a mailing list containing useful information and events that gets sent out once a month. If you would like to register, please sign up here.

CLAIR (Council of Local Authorities for International Relations)

CLAIR is the government-affiliated organisation responsible for the JET Programme. Each month, CLAIR sends out a newsletter with helpful material and notices to your email, which can also be accessible on their website here. You can get in touch with CLAIR by their InfoDesk at gyomu@clair.or.jp. Do note that CLAIR does encourage you to contact your CO and local PA first before coming to them for any issues that cannot be resolved by the prior two.

AJET Peer Support Group (PSG)

AJET has a helpline to support JET Program participants in Japan. It is a confidential and anonymous listening and referral service, available from 8:00 pm to 1:00 am every night of the year. To talk to a PSG member, voice call via Microsoft Teams at ajetpsg@gmail.com.
For more information see the AJET website here.

General Support

Emergency Services

Police: 110

Fire and Rescue: 119

Ambulance: 119

Other hotlines

Non-emergency Medical: #7119

Japan Coast Guard: 118 (for trouble while on the water)

Diplomatic Missions (Embassies and Consulates)

If you need assistance regarding matters back in your home country (i.e. renewing your passport, voting, getting official documents approved etc.), your home country’s embassy or consulate is usually the place to visit to deal with such matters.

Here is a list of embassies and consulates provided by the Japan Ministry of Foreign Affairs. Usually residents of Hyogo would be served by their consulate based in Osaka. Confirm whether or not this is the case by researching this on the embassy’s respective website or calling them.